Satisfaction Guaranteed!
If for any reason you are not satisfied with your order, or if you change your mind, we will accept returns with in 30 days .The merchandise must be in the original packaging and the product and packaging must be in brand-new sellable condition. There will be a 10% re-stocking fee, and a charge for the original shipping, on any item(s) returned which were not defective or damaged. You must contact us to receive an RMA# (Return Merchandise Authorization) before you return any items to us. You can reach us by telephone at 909-921-9676 seven days a week, 9 a.m. to 6 p.m. Pacific Standard Time.Please send returned product merchandise to:
AirlandHobbies.com8751 Prestige ct.
Rancho Cucamonga Ca. 91730
Defective Merchandise
Defective merchandise claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under their warranty. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to assist you.Damaged Package Claims
If you have received your order, and your package was damaged in transit, you must contact us immediately. Customers with damaged packages can file a claim directly with us. Please keep all packaging (box, packing paper, etc.) for verification purposes. We will send a Fedex call tag for you to ship the merchandise back. DO NOT RETURN DAMAGED MERCHANDISE WITHOUT THE FEDEX CALL TAG.